ABOUT ORDER

Please purchase directly from our website http://www.krishaz.com

You can easily pay on our website by any UPI option like Paytm, PhonePe, Gpay, Net banking, Credit Card or Debit Card.

Once you have ordered with us, you will receive an email from krishaz.com

If you used a Gmail address at the time of order then it may possibly land in "promotion tab" of your gmail.

We request you to pull or drag our order confirmation email to "Primary tab" from "promotion tab" to avoid missing our future communication.

The delivery time varies from city to city. Once the order is placed we ship it out within 1-2 working days and it will take 2 to 4 working days for it to get delivered to you depending on your location.

We advice our customers to first create an account with us so you can view your ordered items, tracking number, invoice etc.

Yes, www.Krishaz.com offer absolutely free shipping all over India on both prepaid & COD (cash on delivery) orders.

P.S. Cash on Delivery is available in limited serviceable area pincodes. If COD is not availalble on your pin code then please proceed through prepaid shipping.

TRACKING

At Krishaz.com you can easily track your order by various methods.


(a) You will recieve an email with tracking details once we shipped out your order.

please check in promotaion tab of you gmail account if you don't find in primary tab of gmail.


(b) You can also track with our Chatbot on our website, see the red "Chat with us" button on bottom right of your screen on our website.


(c) You will also recieve a tracking link in SMS/Text on your phone from our courior partner when we will dispatch your order


(d) If you have created an account with us then login to your account and you will find all details of your current and previous orders.

Still if you face any issues please contact through various channels like Contact us page, Chat with us option, or call a phone number ( +91-9950088116 or Instagram handle.

RETURNS

We offer one time Free Return even if you don't love our product.

For more details please see our return & refund policiy HERE

REPAIRING

If lost gemstone, pearl or jumpring in shipping

There are very little chances if you find a pearl, gemstone or jump ring detached in your ordered Jewellery.

Sometimes these glued items detached in shipping or hit by the earring post.

If you find the missing item in the box, please glue it with any epoxy resin like araldite or try carefully gluing with Fevikwik or any other instant adhesive.

We advice you to take safety precautions while gluing the gemstones.

Still if you don't find the detached Jewellery part please contact us.

Shipping

Yes Cash On Delivery option is available and absolutely FREE on all orders.

P.S. Cash on Delivery is available in limited serviceable area pincodes. If COD is not availalble on your pin code then please proceed through prepaid shipping.

Yes we do offer free shipping all over India on all prepaid & COD orders.

Free international shipping is not available but can give you fair international shipping charges.

for more information contact us.

We ship by all major courieor companies but prefer the companies who provide fast, reliable and assured delivery.
If delivery service is not available through our partnered courier companies, we will ship your order through India Post. COD will not be available through India Post.
See more about shipping on dedicated shipping page HERE